Need a hand with the RHWB Pulse app? Email support@rhwb.org from the address on your RHWB account and we'll get back to you as soon as we can.
Sign-in uses a one-time 6-digit code sent to the email on your RHWB account. Check your spam folder, make sure you're using the same email you registered with, and request a new code if it has expired (codes last 15 minutes). Accounts are provided by RHWB; if your email isn't recognised, tell us and we'll check.
Scores appear once a meso has finished. If your training isn't showing after that, contact your coach or write to us.
In the app, open Profile and choose Delete account. If you can't use the app, email us from your account address and we'll delete it for you, typically within 30 days. See our privacy policy for what is and isn't removed.
Email support@rhwb.org with your phone model, app version and what happened.